Citizen Help Center

Tools to save you time.

Current Events

What's happening in Alamo Heights.

Stage 2 Water Restrictions

  06/02/2023 - Stage 2 Water Restrictions are in effect, Monday, June 5th.

Peace Officers’ Memorial Day and National Police Week

  05/15/2023 - We celebrate the remarkable courage of our law enforcement officers and honor the fallen heroes nationwide. Peace Officers' Memorial Day is Monday, May 15th and National Police Week is May 15th - 21, 2023.

Unofficial Results – General Election – Sat., May 6th

  05/07/2023 - Unofficial results for the May 6, General Election.

New License & Permit System

Effective immediately, the City will be accepting and processing building permit, licensing, certificates of occupancy, and other building related applications and inspections through My Government Online. To submit a new application and/or to create your account, please visit Should you need additional assistance in creating your account, please call the My Government Online Help Desk at 1-866-957-3764.

For questions regarding existing projects, please contact staff at 210-826-0516. We apologize for any inconvenience and look forward to assisting you.