March 17, 2020
The City of Alamo Heights is taking proactive measures to prevent the spread of the Coronavirus (COVID-19), including limiting in-person interactions for city business, cancelling public meetings, suspending permitting, and changing the garbage pickup schedule. Alamo Heights City Hall remains to be closed through Tuesday, April 14, 2020.
Health and safety of our residents and staff are our priorities while delivering essential services to the residents of Alamo Heights. These measures are out of an abundance of caution in an effort to protect the public health, particularly our most vulnerable populations, and to slow the progression of this virus. The City of Alamo Heights is constantly monitoring, accessing the situation, and making necessary changes in the City’s operations to promote lower risk of exposure to the spread of COVID-19. Residents will be informed via email blast communication and postings via the City’s website: www.alamoheightstx.gov.
Remember to follow these preventive measures in your daily activities:
The City of Alamo Heights will continue to provide all essential city services, however, all Boards and Commission and Council meetings through Wednesday, April 1st are cancelled.
The Alamo Heights Fire Department will conduct sanitizing of City Hall on a daily basis and screen vitals of City staff when they report to work. Updates will be posted on the City’s website.
Effective immediately, the City will not issue special event permits to any events with 10 or more participants, following the City of San Antonio’s public health declaration. This suspension will be revisited after two weeks. We strongly encourage private event organizers in Alamo Heights to consider postponing events with 10 people or more. The 4th Annual AH09 5K Event hosted by the City of Alamo Heights has been cancelled.
Trash will be picked up on Mondays and Tuesdays at their normal times. Recycling will continue to be picked up on Wednesdays. Effective Thursday, March 19th, there will be NO GARBAGE PICKUP ON THURSDAYS AND FRIDAYS. Leaves and brush WILL NOT be picked up until further notice or conditions change. Notification to residents will be made via and email and available on the City’s website when garbage schedule will resume to normal.
PAYING YOUR WATER BILL
The City of Alamo Heights encourages water customers to pay online at https://www.municipalonlinepayments.com/alamoheightstx/utilities. Water payments may be mailed to City of Alamo Heights, 6116 Broadway, San Antonio, TX 78209 or dropped off at City Hall in the overnight deposit box. The City will not shut off any services during this time of immediate attention for extra health precautions.
Building permits for residents and contractors will be completed online at https://www.municipalonlinepayments.com/alamoheightstx. Note that permits may be subject to delay during this time. Applicants may also call 210-826-0516 for additional information.
Municipal court has rescheduled their court hearings: Friday, March 20th has been reset to May 9, 2020; Friday, March 27, 2020 has been reset to May 22, 2020, both hearing dates beginning at 8:00 a.m. Tickets may be paid online at https://www.municipalonlinepayments.com/alamoheightstx/court/search.
The City of Alamo Heights has ordered a special bond election for Saturday, May 2nd. All bond education meetings through Tuesday, April 14th are cancelled. The powerpoint and additional information are accessible under the News and Stories tab on the City’s website: https://www.alamoheightstx.gov/news/stories/special-bond-election-may-2-2020/.
ALL OTHER CITY SERVICES
All city business will be handled online or by the phone. If you believe your request cannot be handled over the phone, please contact the appropriate department.
To follow developments and stay informed at the City of Alamo Heights via the City’s website: www.alamoheightstx.gov. Other additional resources include: Bexar County at www.bexar.org/covid19, public information about coronavirus is also available at www.sanantonio.gov/health/2019ncoronavirus, and Centers for Disease Control at https://www.cdc.gov/coronavirus/2019-ncov/index.html.
The San Antonio Metro Health District has extended the hours of its COVID-19 hotline. The hotline is available in English and Spanish. Residents can call 210-207-5779. Hotline hours are Monday – Friday 8:00 a.m. – 5:00 p.m. and Saturday – Sunday from 10:00 a.m. to 3:00 p.m.
From Texas Health and Human Services (HHS):
HHS encourages all Texans in need of COVID-19 information and referrals to community resources to call the 2-1-1 Texas hotline 24 hours a day, 7 days a week.
Click here for a Public Service Announcement issued by FBI regarding Cyber Actors.
For Non-Emergency City Departmental numbers, please click here.
Información en español, haga clic aqui.
Para números departamentales de la ciudad que no sean de emergencia, haga clic aqui.