Precautionary Measures taken by the City (COVID-19)

  03/17/2020

UPDATED: August 17, 2020

The City of Alamo Heights is taking proactive measures to prevent the spread of the Coronavirus (COVID-19), including limiting in-person interactions for city business, cancelling public meetings, suspending permitting, and changing the garbage pickup schedule.  Alamo Heights City Hall remains to be closed until further notice.

Health and safety of our residents and staff are our priorities while delivering essential services to the residents of Alamo Heights.  These measures are out of an abundance of caution in an effort to protect the public health, particularly our most vulnerable populations, and to slow the progression of this virus.  The City of Alamo Heights is constantly monitoring, accessing the situation, and making necessary changes in the City’s operations to promote lower risk of exposure to the spread of COVID-19.  Residents will be informed via email blast communication and postings via the City’s website:  www.alamoheightstx.gov.

Remember to follow these preventive measures in your daily activities:

  • Wash your hands frequently
  • If you are sick, stay home
  • Avoid close personal contact and practice social distancing
  • Disinfect surfaces

The Alamo Heights Fire Department will conduct sanitizing of City Hall on a daily basis and screening of vitals of City staff is required before they report to work.

Updates will be posted on the City’s website.

SPECIAL EVENTS

Effective immediately, the City will not issue special event permits to any events with 10 or more participants, following the City of San Antonio’s public health declaration.  We strongly encourage private event organizers in Alamo Heights to consider postponing events with 10 people or more.

GARBAGE PICKUP

Normal trash pickup schedule has resumed to regular schedule as of June 1st.  Please ensure your trash is out at your regularly scheduled time.  Recycling will continue to be picked up on Wednesdays.

PAYING YOUR WATER BILL

The City of Alamo Heights encourages water customers to pay online at https://www.municipalonlinepayments.com/alamoheightstx/utilities.  Water payments may be mailed to City of Alamo Heights, 6116 Broadway, San Antonio, TX  78209 or dropped off at City Hall in the overnight deposit box.  The City will not shut off any services during this time of immediate attention for extra health precautions.

PERMITTING

Building permits for residents and contractors will be completed online at https://www.municipalonlinepayments.com/alamoheightstx.  Note that permits may be subject to delay during this time.  Applicants may also call 210-826-0516 for additional information.

MUNICIPAL COURT

Municipal court has cancelled court hearings and currently planning to conduct court hearings.  You will be contacted by Gina Huddleston for scheduling.  Tickets may be paid online at https://www.municipalonlinepayments.com/alamoheightstx/court/search or you may contact Gina at 210-882-1501.

BOND ELECTION

On April 13, 2020, Council postponed the bond election for November 3, 2020.  On August 10, 2020, Council ordered a new ordinance to ensure updated information will be reflected for Tuesday, November 3, 2020 special bond election.  Check the City’s website for all bond information and scheduling of bond education meetings.

ALL OTHER CITY SERVICES

All city business will be handled online or by the phone.  If you believe your request cannot be handled over the phone, please contact the appropriate department.

ADDITIONAL RESOURCES

Click here to view Bexar County Judge Wolff recent Executive Order.

Click here to view Governor Abbot’s most recent Executive Order.

To follow developments and stay informed at the City of Alamo Heights via the City’s website:  www.alamoheightstx.gov.  Other additional resources include:  Bexar County at www.bexar.org/covid19, public information about coronavirus is also available at www.sanantonio.gov/health/2019ncoronavirus, and Centers for Disease Control at https://www.cdc.gov/coronavirus/2019-ncov/index.html.

The San Antonio Metro Health District has extended the hours of its COVID-19 hotline. The hotline is available in English and Spanish. Residents can call 210-207-5779. Hotline hours are Monday – Friday 8:00 a.m. – 5:00 p.m. and Saturday – Sunday from 10:00 a.m. to 3:00 p.m.

From Texas Health and Human Services (HHS):
HHS encourages all Texans in need of COVID-19 information and referrals to community resources to call the 2-1-1 Texas hotline 24 hours a day, 7 days a week.

Click here for a Public Service Announcement issued by FBI regarding Cyber Actors.

For Non-Emergency City Departmental numbers, please click here. 

Información en español, haga clic aqui.

Para números departamentales de la ciudad que no sean de emergencia, haga clic aqui.