The Alamo Heights Police Department
supports the 77th Texas Legislature’s mandate prohibiting
racial profiling in Texas. Our police officers work under a departmental
policy that is consistent with all state and federal laws. The policy
includes provisions for citizens to contact us if they have a conflict
with a Alamo Heights Police Officer.
The Alamo Heights Police Department realizes that there will be disagreements,
from time to time, with individuals that come in contact with our
officers. We realize that confusion, different perceptions or possibly the
timeliness of information could result in information that may produce
different accounts of the same incident. These disagreements between
citizens and officers need to be addressed. We trust that in the vast
majority of contacts between citizens and officers are conducted in a
positive, professional manner. The relationship between the community and
our officers is based on confidence and trust. We cannot be effective
without both the community and our officers working together to achieve
this goal.
Citizens feeling that they have a legitimate concern may make a formal
complaint to the Alamo Heights Police Department at any time by contacting and
member of this department for information on the complaint process.
Additional information about this process may be obtained by calling us at
(210) 822-6433.
The Alamo Heights Police Department would like to know about positive police
contacts. Please write the Chief of Police a letter or note to let him
know about a positive contact with our police officers, dispatchers or
support staff. Chief Fortson will let the officer or other department
member know about your letter and a copy will be placed in their personnel
folder.
We are very proud of the relationship the Alamo Heights Police Department
shares with the community. Our longstanding goal is to provide our
citizens with a safe community where all may live without fear of crime.
